At Signable we want you to feel comfortable using our software, which means understanding how it works. If something goes wrong, we will aim to fix it for you, quick smart, but sometimes problems happen which are out of our control.
Email can be one of those things that are out of our control, once we have delivered the email to the receiver.
We do invest a lot of time and money in our email systems, to ensure that our email is delivered quickly and without issue however sometimes emails are delayed. Hopefully the image below explains a bit about the process.
An easy way of thinking about it is like posting an letter. The same process happens when you send contracts via email, and can help explain why documents get held up sometimes.